Beds Direct testimonials & reviews

31/3/14 Brilliant service chaps, themattress arrived at 4pm on Sunday yesterday and I have to say it is better than we ever thought it could be. From ordering to delivery the service was excellent. Many thanks. Pete Sinclair - Bristol
29.3.14 Hi, the bed frame is excellent. Thanks for getting it to us so quickly, our old one fell apart so we didn't want to spend another night sleeping with the mattress on the floor lol. The old bed disposal service was great too! Pass our thanks to your delivery man, he was very helpful. Mrs Johns (Cheddar)
I would like to thank you for your prompt delivery of the Ottoman base.The base arrived as promised, unlike some companies who promise you next day and don't deliver in a week.
The base is really good with an excellent lifting mechanism.
Thank you once again.
Margaret Graham

Name: K. Smith
Message: Thank you so much for such a prompt and speedy service. Bed ordered Friday afternoon and in situ Saturday afternoon. So helpful on the phone and a call day of delivery to confirm a 4'6 base and 5' mattress was the correct order?! it was! Very helpful in telling us how to put it together which was very simple. Thank you again.

Jan 2012

Hi, bed arrived on time as promised. Amazing delivery service, not one other company were able to stand by the claim you not only made but delivered on! Thanks. Susie (Gloucester)

Jan 2012

Dear Sirs, I wanted to send a qucik email to say thanks for the brilliant service yesterday. I never thought ordering a new mattress would be so simple and that I could really get it delivered so qucikly for free, also your old mattress disposal servie saved me tons of hassle, a really good service. Thanks very much to everyone on your team. Mark and Julie x

Jan 2012

To Peter and the rest of the team, sincere thanks for your help with my delivery yesterday. Getting mum out of hospital and onto a suitable bed meant so much to all of us and getting delivery so very quickly made all the difference, we really appreciate you delivering at such short notice on a weekend. When we are in need of anything bed related in the future, your company will be the first we call. Yours, M Jessop, Worthing.


Guys, what can I say... finally a company that is true to your word. I didn't say when I ordered the mattress that I had lost 2 days work by ordering from one of your competitors. They let me down TWICE and I lost 2 days work as a result. You guys delivered when you said you would on the day you said you would which is better than they did, I got excuse after excuse after excuse and they tried blaming everyone from the supplier they used to the courier who was supposed to deliver the new mattress. Thankfully my exprience with you was quite different so thankyou again. I will recommend your website to everyone I know.

Paul, Reading


Good afternoon, I wanted to drop you a quick email to say i am very very impressed with your service. i was very skeptical that anyone could deliver anything bed related so close to Xmas especially next day delivery. The new divan base is in place and looks great. I wish you all a wonderful Xmas holiday and a few well deserved days off. Paul & Linda Smith, Swindon SN3


Thanks for rearranging the delivery for me, I am so sorry I wasn;t in when you first tried to arrive. I had to go out on an emergency! The driver was very understanding and helped me carry the bed and mattress inside out of the rain. I really appreciate your service and will definately use you again when i need any more beds. Take care xx

J Lewis - Hove


Bed arrived this morning as planned, thanks very much. Very well packaged which is refreshing these days. Please pass my thanks to everyone on your team.

Martin @ Charlton B&B WSM


I am really impressed, that's old fashioned service! Thank you all for living up to your promise. Have a wonderful Xmas.



Ref invoice number [removed] we just wanted to write an email to you to say how pleased we are with our new bed, getting such an "unusual" size and length bed delivered so quickly was a huge weight off our minds, you had plenty of competition but no-one and I really do mean no-one could compete on delivery time and overall service. Anyway, I am sure you already know that hehe. Thanks again from us all. G Patel and family. Chatham, Kent.


Hi, bed arrived safely this morning as arranged. Very pleased with it and the quality and finish is far far better than I was expecting! Next time we need a new bed or mattress etc, we'll give you a call. Hope you guys get a few days off over Christmas, you deserve it! :)) Ant & Jean - CV32


Excellent service, next day delivery put to the test and passed. Thanks to you and your team. Mark B, Southampton


   Order handled quickly and efficiently and delivered next day as promised. Thankyou also for taking our old bed away, we won't miss it! New divan bed very comfy.

   Have a great Christmas.. Tristan R - Coventry.


To all at beds direct, I was pleasantly suprised to see your van turn up on time on the day you said it would. I have ordered beds and mattresses several times over the years from other bed retailers and they often dissapoint when it comes to the delivery service. You guys were very helpful on the phone and the driver deserves a big thanks as well for helping us get the old bed out and into the van. Great service, we will recommend you. Regards, Pete and Patsy.


Unbelievable service!! I ordered at 11pm on Wedneday night for delivery on Thursday and it arrived here at about 3pm!!! I don't know how you do it but thankyou. Pete M - Exeter


To everyone at Beds-Direct

Big thankyou to you all for sorting out my mattress order so quickly, proper next day delivery, you are life savers! A really brilliant mattress and great price. Have a great Xmas!!

Mrs S Thompson.


I acknowledge receipt of my order. Mattress and base exactly as described and arrived on Sunday as arranged. Fantastic service from you all. Many thanks. Chris T, WSM


Dear Mike @ Beds-Direct, just wanted to send a quick message to say we are very pleased with our new bed. We had been looking for an extra long bed for ages and found getting a 7' long one was not easy. For you to be able to deliver ours in only 9 days is absolutely superb service. If we ever need to recommend you for an extra long bed to anyone (or a normal size) your company will be top of the list. Please pass on our thanks to the delivery driver as well, he was very helpful. Mrs J Melson.